Discover insights from industry experts on overcoming executive concerns about process-based management and learn how to engage effectively in this critical topic for organizational success.
A new blog post of Process Pathways was published on May 28, 2025 with the original title:
Gaining executive attention (and keeping it)
Overview:
The article discusses the importance of process-based management in organizations, highlighting ten executive concerns when implementing such systems. It provides insights into how executives can bridge the gap between current practices and effective process management to drive organizational performance.
Core content:
- Executives often view their organizations as performing well and may resist substantial changes associated with process-based management.
- Sustainable performance requires continuous improvement, not just one-off projects that fade after initial success.
- Creating an initial process architecture can help manage complexity; it is essential for guiding investment and reducing overwhelm.
- Accountability for process ownership is crucial to avoid conflicts and ensure optimal value delivery across functions.
- Proven ROI and early wins through targeted processes can secure executive buy-in and establish credibility in process initiatives.
Learnings:
- Understanding the strategic link between processes and organizational performance helps executives support process-based management effectively.
- Balancing mandates with engagement tactics can help sustain interest and commitment to process management practices.
- Proper training and integration of process skills across the organization are vital for successful management and continuous improvement.
- Recognizing the right processes to prioritize enables efficient resource allocation, maximizing overall improvement efforts.
- Engaging executives with data and success stories fosters a culture that values process-based management.
The original content was published in English.
