Discover how Sohail Rezeq discusses the evolving role of business process management as a bridge between IT and business, and its significance for digital transformation and governance in today’s organizations.
A new podcast episode of BPM 360 was published on Dec 23, 2024 with the original title:
Process Management: From Chaos to Clarity with a Dash of BPM 360
Overview:
In this episode of BPM 360, hosts Russell and Casper interview Sohail Rezeq, an expert in business process management. They discuss the evolving role of BPM in aligning IT and business operations, emphasizing governance, stakeholder engagement, and the importance of digital transformation.
Core content:
- BPM has transformed into a strategic enabler that reduces time and effort for aligning stakeholders and processes.
- Governance and strong stakeholder engagement are essential for the success of BPM initiatives and delivering measurable benefits.
- Finding a balance between automation and simplicity is crucial to avoid overwhelming stakeholders.
- BPM provides a foundation for effective digital transformation and is vital for leveraging AI capabilities.
- Regional nuances in the Middle East require tailoring BPM practices to local cultural contexts for effective implementation.
Learnings:
- Understanding the evolution of BPM can help organizations use it as a tool for strategic success rather than just documentation.
- Effective governance ensures clarity and quality of processes, which is critical for both operational effectiveness and decision-making.
- Iterative approaches in BPM lead to continuous improvement and a repository of collective organizational wisdom.
- Leadership’s commitment is pivotal for integrating BPM into the company culture and aligning it with strategic goals.
- Process mining can provide real-time insights, enhancing immediate operational performance and decision-making.
The original content was published in English.
