Join BPM experts Caspar and Russell as they speak with Corinna Frank about her transformative journey in business process management, insights on global strategies, and the future of BPM at Phoenix.
A new podcast episode of BPM360 was published on Oct 25, 2024 with the original title:
Passion-Driven Perseverance: Corinna Frank’s Journey in BPM Transformation at Phoenix
Overview:
In this episode, hosts Caspar and Russell interview Corinna Frank, sharing her extensive experience in business process management (BPM) at Phoenix. They discuss BPM’s evolution, global strategy, community building, leadership roles, and the passion for continuous improvement that drives success in the field.
Core content:
- Corinna reflects on her journey from ISO certification to embracing a comprehensive BPM approach that prioritizes transparency and continuous improvement.
- The episode covers the challenges of implementing a global BPM strategy, emphasizing the need for local champions and adaptability to cultural differences.
- Corinna discusses the establishment of a federated process community that balances centralized standards with local flexibility for global teams.
- Strong leadership and stakeholder engagement are highlighted as essential for the success of BPM initiatives within an organization.
- Her insights reveal the importance of passion and perseverance in achieving meaningful outcomes in process management.
Learnings:
- Listeners will learn how BPM has transformed from being a routine task to a strategic driver for organizational change and global excellence.
- The episode provides insights into the critical role of local champions in successfully implementing global BPM strategies.
- Gain understanding of how to cultivate a federated process community that enhances collaboration while maintaining standards.
- Explore the significance of leadership and engagement in promoting BPM initiatives and achieving sustainable change.
- Corinna’s experience underscores the value of commitment and enthusiasm in navigating challenges within process management.
The original content was published in English.
