Explore the dynamic world of business process management with BPM360 hosts Caspar and Russell, alongside experts Roland and JM, as they discuss innovative strategies and insights from diverse backgrounds.
A new podcast episode of BPM360 was published on Dec 06, 2024 with the original title:
From Clowns to Commanders: A BPM Circus with What’s Your Baseline
Overview:
This episode features a lively discussion among BPM experts who share insights and anecdotes about the evolution of process management across diverse fields. The conversation highlights key principles guiding effective BPM methodologies, ownership, and the balance between tools and methods.
Core content:
- Processes are omnipresent, providing clarity in complex environments, such as airports and supply chains.
- Panelists debate the superiority of methodologies over tools for improving communication in BPM.
- Ownership in BPM is crucial, with a focus on accountability driving transformational change.
- Process mining aids immediate insights, while documentation establishes a strategic foundation for long-term progress.
- A hybrid governance model optimizes innovation and standard compliance in BPM.
Learnings:
- Understanding that various processes can enhance operational clarity in chaotic environments.
- Recognizing the importance of methodology in nurturing effective communication within BPM teams.
- Grasping the significance of accountability and ownership in process management.
- Distinguishing between the short-term benefits of process mining and the long-term value of documentation.
- Appreciating the effectiveness of a central governance model with decentralized execution in BPM.
The original content was published in English.