Join Thomas Heinrichs from Miragon as he explores innovative BPM processes in healthcare, focusing on new Camunda 8 features and the impacts on patient experience and hospital financing.
A new blog post of ProcessPitch was published on Mar 02, 2025 with the original title:
Insights from Thomas Heinrichs on BPM in Emergency Hospital Settings
Overview:
This summary recounts key points from Thomas Heinrichs’ presentation about BPM in the context of hospital emergency processes. It highlights insights on User Tasks, new Camunda features, and the challenges of prioritizing patient welfare amidst operational complexities.
Core content:
- Thomas Heinrichs now holds house privileges at Miragon and shared insights during a discussion on CamundaLocal.
- The focus was on how Data Store and Data Object represent exchanges with external data resources for documentation purposes.
- Discussion included a detailed breakdown of a hospital emergency process with various BPM elements enhancing the user experience.
- He introduced the new ad-hoc subprocess in Camunda 8, which offers greater flexibility for executing multiple process elements.
- There’s a concern that while hospital processes may function, the focus on patient well-being and customer experience is lacking.
Learnings:
- Listeners will learn about the structure and components of an effective hospital emergency process as presented by Thomas Heinrichs.
- The importance of flexibility in BPM will be underscored through the features of Camunda’s new ad-hoc subprocess.
- Insights will be provided on balancing operational efficiency with patient-centered care in emergency settings.
- Key takeaways include understanding the role of BPM in enhancing communication with external data sources.
- The discussion touches on the implications of hospital financing on overall patient experience and process management.
The original content was published in German.
