Explore the critical phases of BPM with insights on ownership, cross-functional alignment, and continuous improvement, as discussed by experts in the field during a recent engaging podcast episode.
A new podcast episode of What’s Your Baseline was published on January 29, 2024:
Overview:
In this episode, the podcast explores the Business Process Management (BPM) lifecycle and highlights the importance of interdepartmental collaboration and ownership in ensuring successful BPM initiatives.
Core content:
- The episode discusses various phases of a BPM project, including understanding, innovating, transforming, and continuous improvement.
- It emphasizes the need for cross-functional alignment and removing the “them vs. us” mentality within BPM organizations.
- Attention to responsibilities, sponsorship, and culture is presented as critical for BPM success.
Learnings:
- Listeners will learn how to structure BPM projects for better execution and integration within organizations.
- They will understand the importance of ownership in solution architecture and monitoring for effective BPM practices.
- Guidelines for fostering awareness and acceptance of BPM teams in the wider organization are provided.
The original content was published in English.