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Bridging the Gap: Insights on Public and Private BPM

Explore insights from Drew Erdmann, former COO of Missouri, as he discusses bridging the gap between private and public sectors for operational excellence in this informative podcast episode.

A new podcast episode of Show Me Excellence was published on Mar 22, 2022 with the original title:

Transforming Missouri Public Operations: Insights from Drew Erdmann

Overview:

In this episode, Drew Erdmann discusses his experience in transforming management practices across Missouri’s state government. He shares insights from his tenure as COO, focusing on bridging the private and public sectors for continuous improvement.

Core content:

  • Drew Erdmann served as Missouri’s COO from 2017 to 2021, managing 16 Cabinet departments and approximately 45,000 employees.
  • He elaborates on the transition from the private sector to government, emphasizing crucial differences and opportunities for improvement.
  • Drew discusses the establishment of Missouri’s first cross-departmental Operational Excellence community and its impact on leadership development.
  • The episode highlights strategies for building resilient networks that can adapt to change within government structures.
  • Drew shares successes from the operational excellence initiatives implemented during his tenure in public service.

Learnings:

  • Listeners will understand how to facilitate transition from private to public sector roles, particularly in leadership contexts.
  • The discussion provides insights into introducing operational excellence in government, emphasizing practical approaches.
  • Audiences will learn about the major operational differences between private and public sectors and how to address them.
  • Key strategies for fostering a community that withstands change in governmental settings are explored.
  • Success stories from Missouri’s initiatives offer practical examples of achieving operational excellence in the public sector.

The original content was published in English.

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