Join Tobias Schicht and Sebastian Städing from Leadvise Reply as they discuss building a Center of Excellence and engaging employees and customers in process automation.
A new podcast episode of Bots & People was published on Oct 26, 2020:
Overview:
In episode 23 of the Automation Podcast, guests Tobias Schicht and Sebastian Städing discuss the establishment of a Center of Excellence (COE) in organizations, focusing on key roles and strategies to engage both employees and customers in process automation.
Core content:
- Guests from Leadvise Reply share insights into setting up a Center of Excellence (COE) for process automation.
- The discussion highlights essential roles required for a successful COE in organizations.
- Strategies to encourage employee and customer involvement in process automation are examined.
Learnings:
- Understand the foundational elements necessary for building a Center of Excellence in your organization.
- Gain knowledge about the pivotal roles that drive effective automation initiatives.
- Discover approaches to inspire engagement among employees and clients in automation processes.
The original content was published in German.
OPEN FULL CONTENT
