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Building Better Workplaces: Key Insights and Strategies

Discover key strategies for fostering an improvement culture and overcoming resistance to change with business improvement coach Lee Houghton in an insightful discussion on workplace success and development.

A new podcast episode of Get Knowledge was published on Oct 24, 2023 with the original title:

Building a Better Workplace and Measuring Cultural Success

Overview:

In this episode, Lee Houghton discusses how to create an improvement culture in the workplace and the metrics that truly matter for evaluating cultural success. The conversation also reflects on personal experiences that shaped his approach to change management.

Core content:

  • Lee Houghton emphasizes the key components of fostering an improvement culture in organizational settings.
  • Discussion includes two critical yet often overlooked metrics that companies should track for cultural enhancement.
  • Insights on how comedic principles can help in managing resistance to change within teams.
  • Introduction of the BEST model as a framework for evaluating workplace culture improvements.
  • Personal reflection on the impact of losing a friend in 2018, shaping Lee’s mission to facilitate change.

Learnings:

  • Understand the most significant factors that contribute to establishing a successful improvement culture in the workplace.
  • Learn about the two essential metrics that can drive meaningful cultural improvements but are often neglected.
  • Discover how humor and comedy can be leveraged to alleviate resistance to organizational change.
  • Gain insight into the BEST model framework and its application in enhancing workplace culture.
  • Reflect on personal experiences and their relevance in guiding teams through transformations.

The original content was published in English.

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