CERN’s journey from paper to electronic document management highlights the complexities of BPM migration, as Dimitri Kekelidze discusses their transition to Camunda and ongoing improvements.
2023-09-27 23:10:05
A new blog post of Column2 was published on Sep 27, 2023:
Overview:
CERN has adopted Camunda for managing electronic documents, transitioning from a long history of various workflow systems since 1992. The migration to Camunda aims to improve efficiency in handling over 2 million leave requests and complex HR processes.
Core content:
- CERN has used Camunda since 2021 for electronic document handling, migrating from legacy systems for improved process management.
- They have processed over 2 million leave requests since 1992, highlighting the significant volume of document-driven workflows.
- Out of 74 processes, 9 remain to be migrated as CERN works to decommission the older Activiti platform.
- The organization plans to upgrade to Camunda 8 and develop custom plugins for enhanced flow monitoring and management.
- Challenges during migration included dealing with legacy code and revising complex BPMN diagrams for better simplicity and reliability.
Learnings:
- Organizations can benefit significantly from transitioning to modern BPM platforms like Camunda to manage complex document workflows.
- Effective planning and testing are essential to ensure smooth migration from one BPM system to another, particularly with complex legacy systems.
- Simplifying BPMN diagrams can reduce errors and improve workflow efficiency during system migrations.
- Understanding the historical context of workflow systems can provide insights into best practices and lessons learned in document handling.
- Future upgrades and customizations can enhance performance and user experience in managing business processes.
The original content was published in English.