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CERN Enhances Document Management with Camunda Migration

CERN’s journey from paper to electronic document management highlights the complexities of BPM migration, as Dimitri Kekelidze discusses their transition to Camunda and ongoing improvements.
2023-09-27 23:10:05
A new blog post of Column2 was published on Sep 27, 2023:

Overview:

CERN has adopted Camunda for managing electronic documents, transitioning from a long history of various workflow systems since 1992. The migration to Camunda aims to improve efficiency in handling over 2 million leave requests and complex HR processes.

Core content:

  • CERN has used Camunda since 2021 for electronic document handling, migrating from legacy systems for improved process management.
  • They have processed over 2 million leave requests since 1992, highlighting the significant volume of document-driven workflows.
  • Out of 74 processes, 9 remain to be migrated as CERN works to decommission the older Activiti platform.
  • The organization plans to upgrade to Camunda 8 and develop custom plugins for enhanced flow monitoring and management.
  • Challenges during migration included dealing with legacy code and revising complex BPMN diagrams for better simplicity and reliability.

Learnings:

  • Organizations can benefit significantly from transitioning to modern BPM platforms like Camunda to manage complex document workflows.
  • Effective planning and testing are essential to ensure smooth migration from one BPM system to another, particularly with complex legacy systems.
  • Simplifying BPMN diagrams can reduce errors and improve workflow efficiency during system migrations.
  • Understanding the historical context of workflow systems can provide insights into best practices and lessons learned in document handling.
  • Future upgrades and customizations can enhance performance and user experience in managing business processes.

The original content was published in English.

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