Explore the nuances of process hierarchy in business management, as discussed by industry experts in recent client meetings. Learn effective strategies for managing end-to-end processes and functional hierarchies.
2025-02-28 00:00:00
A new LinkedIn newsletter of Caspar Jans was published on Feb 28, 2025 with the original title:
A new LinkedIn newsletter of Caspar Jans was published on Feb 28, 2025 with the original title:
Process Hierarchy Politics
Overview:
This episode discusses the importance of establishing a dual process hierarchy in business management. It highlights the functional decomposition of processes and the need for end-to-end perspectives to optimize governance and ownership across various functions.
Core content:
- The importance of a fully functionally decomposed process hierarchy and an end-to-end process structure in effective BPM.
- A functional hierarchy begins with high-level functions and decomposes them into sub-domains leading to specific business processes.
- End-to-end processes that cross functional boundaries need careful management and ownership assignment to avoid organizational conflicts.
- Different clients may face varying conclusions while discussing the same topic, showcasing the complexity of process management across organizations.
Learnings:
- How to structure business processes effectively using both functional and end-to-end hierarchies to improve governance.
- Understanding the political challenges in assigning ownership of end-to-end processes and strategies to navigate them.
- Recognizing the variations in process execution across different regions or product lines and the need for adaptability.
- The significance of process impact in determining ownership roles within the hierarchy for better execution of end-to-end processes.
The original content was published in English.
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