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Effective Strategies for Influencing Management in BPM

Carsten Behrens and Vincent Fischer explore effective strategies for quality managers and process leaders to influence decision-makers, emphasizing the importance of mindset, trust-building, and impactful arguments.

A new podcast episode of Carsten’s Corner was published on Jun 20, 2025 with the original title:

Reaching Leadership: Strategies for Quality Managers

Overview:

This episode features Carsten Behrens and Vincent Fischer discussing effective strategies for quality managers and internal influencers to engage with their leadership. It explores the importance of mindset, trust-building, and relevant arguments to increase impact in organizations.

Core content:

  • Simply having good arguments is often insufficient; a mindset shift towards understanding leadership concerns is crucial for effective communication.
  • Establishing trust through pilot projects and peer-to-peer examples can enhance engagement with management, particularly in safety-focused environments.
  • Clearly defined roles and responsibilities are necessary for impactful persuasion and to create alignment within the organization.
  • Understanding the business’s priorities, including value creation over compliance, is pivotal for influencing management decisions.

Learnings:

  • Listeners will learn how to adopt a mindset that prioritizes influence over simply winning arguments when communicating with executives.
  • Insights will be shared on how to identify and articulate what genuinely interests leadership, enhancing the relevance of proposals.
  • Strategies for building trust through practical implementations and collaborative approaches will be elaborated.
  • Understanding different personality types can assist in tailoring communication strategies effectively for diverse managerial styles.

The original content was published in German.

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