Discover insights on effectively structuring business processes with insights on functional and end-to-end hierarchies from an experienced professional, exploring the challenges of ownership across diverse operational landscapes.
2025-02-28 00:00:00
A new LinkedIn newsletter of Caspar Jans was published on Feb 28, 2025 with the original title:
Process Hierarchy & Politics
Overview:
This episode discusses the concept of process hierarchy in business management, highlighting the importance of maintaining both a functional hierarchy and an end-to-end hierarchy for effective process governance and management. Insights from multiple client meetings illustrate the complexity and necessity of this structure in various organizational contexts.
Core content:
- The process hierarchy is crucial for organizing and managing business processes effectively, requiring two connected hierarchies: functional and end-to-end.
- A functional hierarchy organizes domains like Purchasing and Finance into sub-domains, while an end-to-end hierarchy covers processes that cross functional boundaries.
- Challenges arise when assigning ownership for end-to-end processes, often requiring political sensitivity and strategic decision-making.
- Discussions with different clients revealed varied conclusions on process execution across regions and product lines, emphasizing the need for adaptability in approaches.
Learnings:
- Utilizing both functional and end-to-end process hierarchies can optimize process management and governance in organizations.
- Understanding the importance of assigning ownership for end-to-end processes is vital, as it can significantly affect process execution.
- Recognizing the need for differentiation in process execution across various contexts can lead to more effective management strategies.
- Effective communication and adaptability are essential when addressing diverse client perspectives and needs in process management.
The original content was published in English.
