Explore insights from Steve Johnson on effective training programs that enhance technician skills and reduce employee turnover, highlighting essential tools and paths for success in the automotive industry.
2023-03-28 13:00:10
A new podcast episode of Leaning Towards Change was published on Mar 28, 2023 with the original title:
Insights on Effective Training Programs with Steve Johnson
Overview:
This episode features a conversation between Steve Johnson and the host about the importance of robust training programs for technicians. The discussion highlights how effective training can lead to lower employee turnover and a more skilled workforce.
Core content:
- Steve Johnson shares his experiences developing a training program for automotive technicians to enhance skills and reduce turnover.
- The episode outlines the necessary steps to create a successful technician training path, from starting a program to completion time.
- It’s discussed whether prior experience or certifications are needed for employees to enroll in the training program.
- Essential tools that employees may require to successfully complete the training are explored in detail.
Learnings:
- Listeners will learn the benefits of a structured training program in improving employee retention and service quality.
- The podcast clarifies prerequisites for students, outlining whether experience or tools are necessary before starting training.
- Timeframes for completing the technician training path will be discussed, giving potential trainees a clear understanding of their commitment.
- Insights on leadership from Steve’s extensive experience in the automotive industry will provide actionable advice for managing effective teams.
The original content was published in English.
