Explore insights on emotional intelligence in the workplace with Steve Ponting as he discusses its significance, measurement, and impact on organizational culture in today’s tech-driven environment.
A new podcast episode of What’s Your Baseline was published on Jun 02, 2025, with the original title:
Episode 92 — Emotional Intelligence: Steve Ponting
Overview:
In this episode, Steve Ponting discusses the impact of emotional intelligence (EQ) in organizational management, especially amidst technological advancements like AI. He reflects on his professional journey and highlights the significance of fostering high-performance cultures and cross-functional collaboration within teams.
Core content:
- Workers often feel drained not due to job tasks but because of managers lacking emotional intelligence.
- Steve Ponting, a leader in organizational change management, discusses the role of EQ in workplace dynamics.
- The episode covers the relevance of EQ in an AI-driven environment and its impact on workplace and customer relationships.
- Important aspects include recognizing EQ, developing it, and the organizational benefits that follow.
- Future perspectives on EQ in a rapidly changing technological landscape are examined.
Learnings:
- Listeners will understand what emotional intelligence is and why it’s essential in leadership and team dynamics.
- The discussion emphasizes EQ’s ongoing importance, even as technology advances, and its effects on employees and clients.
- Effective methods for recognizing and measuring EQ within teams will be highlighted.
- Practical approaches to developing emotional intelligence in organizations will be shared.
- Insights into the future direction of workplace culture in relation to emotional intelligence will be offered.
The original content was published in English.
