Explore insights on engaging people in complex organizational transformations with Gia Thi Nguyen, and learn effective strategies for fostering human-centric business process management in this enlightening discussion.
A new podcast episode of New Process Lab was published on Jul 05, 2023:
Overview:
In this episode, Gia Thi Nguyen discusses strategies for engaging individuals in complex change projects within organizations. He emphasizes the importance of a human-centric approach in business process management (BPM) and the role of process mining in facilitating these transformations.
Core content:
- Gia Thi Nguyen shares his experiences with change and transformation in various complex organizations, highlighting key challenges and solutions.
- Listeners learn how to effectively involve personnel in change projects through active engagement and communication strategies.
- The discussion covers the significance of process mining in understanding and enhancing change initiatives across different cultural settings.
Learnings:
- Understand the importance of listening and authentic communication to foster trust during organizational changes.
- Gain insights into how to identify resistance to change and turn it into constructive feedback for better outcomes.
- Learn the significance of adapting strategies according to cultural differences to ensure successful BPM implementations.
The original content was published in English.
