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Exploring AI’s Impact on BPM and Change Management

Discover how AI is transforming management and BPM with insights from the Process Wizard and Generative AI Wizard, while exploring the challenges and opportunities in IT democratization.
A new video of “Auf einen Melange mit dem Process Wizard” was published on Nov 21, 2023:

Overview:

Episode 15 explores the transformative impact of AI on management and IT processes. Key topics include the changes in change management, the necessity of IT democratization, and the role of unsupervised learning in enhancing business process management (BPM).

Core content:

  • The episode discusses how AI is changing change management, emphasizing new strategies and frameworks for implementation.
  • It highlights the importance of democratising IT to ensure broader access and better integration of AI technologies within businesses.
  • The connection between AI and BPM is examined, showcasing how AI can enhance operational efficiency and workflow management.
  • Potential pitfalls and challenges in AI adoption are addressed, urging caution among organizations navigating this technology.
  • Unsupervised learning’s applications in end-to-end (E2E) processes are explored, illustrating its potential benefits for BPM efforts.

Learnings:

  • Viewers will learn how to adapt management strategies in light of AI advancements, tailoring approaches for better effectiveness.
  • Insights on the criticality of IT democratization and its effects on organizational agility will be provided.
  • The episode aims to clarify the role of AI in BPM, enabling businesses to leverage technology for improved processes.
  • Potential obstacles in AI usage will be outlined, equipping organizations with knowledge to mitigate risks.
  • Strategies for incorporating unsupervised learning in E2E processes will be discussed, enhancing understanding of AI’s contributions to BPM.

The original content was published in German.

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