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Exploring Automation Challenges in Banking Operations

Join host Olli as he discusses automation challenges in banking with expert Nico Michael Methner, exploring demand funnels, change management, and more in this engaging podcast episode.
A new podcast episode of Bots & People was published on Dec 06, 2021:

Overview:

In this episode, Nico Michael Methner from Santander Consumer Operations discusses automation challenges in banking, the establishment of a demand funnel for automation projects, and the intricacies of change management, providing insights for professionals in the BPM field.

Core content:

  • Discussion on the specific automation challenges faced by banks, highlighting industry relevance.
  • Insights into creating a professional demand funnel tailored for automation initiatives.
  • Exploration of change management strategies crucial for implementing automation successfully.
  • Engagement with the audience regarding feedback, questions, and interest in training sessions.
  • Openness to experts in automation to join the podcast for knowledge sharing.

Learnings:

  • Understand the unique challenges that banks face in the context of automation and process management.
  • Learn effective strategies for building a demand funnel that supports automation projects.
  • Gain knowledge about important aspects of change management in automation environments.
  • Recognize opportunities to engage with industry leaders and contribute to discussions on BPM.
  • Access resources for further training and collaboration in automation practices.

The original content was published in German.

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