Join host Olli and guest Nico Methner as they delve into banking automation challenges, demand funnels, and change management strategies in the latest engaging discussion on business process management.
A new podcast episode of Bots and People was published on Dec 06, 2021:
Overview:
In this episode, Nico Michael Methner from Santander Consumer Operations Services discusses automation challenges in banking, building an effective demand funnel for automation projects, and managing change within organizations. Insights and expert perspectives are shared throughout the conversation.
Core content:
- Discussion of automation-specific challenges faced by banks, including operational and quality management issues.
- Strategies for establishing a professional demand funnel for automation projects.
- Insights into effective change management practices relevant to automation initiatives.
- Opportunities for listener engagement, including feedback and training on automation topics.
- Possibility for automation experts to participate in future podcast episodes.
Learnings:
- Understand the unique challenges of automating processes within the banking sector.
- Learn how to build a comprehensive demand funnel to support automation projects.
- Gain knowledge about change management principles that enhance automation efforts.
- Explore various ways to engage with the podcast community on automation topics.
- Discover opportunities for experts to share their insights on automation in upcoming episodes.
The original content was published in German.
