Discover insights from automation experts Caspar and Russell as they explore key themes from a recent summit, including the rise of AI, practical applications, and event experiences in Croatia.
A new podcast episode of BPM 360 Podcast was published on May 13, 2025, with the original title:
Split Happens: Gin Tonics, Game of Thrones, and the Future of Automation
Overview:
In this engaging episode, hosts Caspar and Russell delve into the Automation Summit 2025 in Split, Croatia, discussing the evolution of automation, including AI advancements and the event’s focus on genuine customer experiences.
Core content:
- The Automation Summit 2025 highlighted a significant shift towards intelligent agent-based automation, with AI featured prominently in discussions.
- The event emphasized real-world customer stories over vendor presentations, prioritizing authenticity and practical demonstrations.
- Participants learned that not all processes require automation; optimization may sometimes be the priority.
- Unique experiences, like guided tours, were part of the summit’s approach to enhance attendee engagement and create lasting memories.
- Despite nearly doubling attendance, organizers aim to maintain an intimate atmosphere for high-quality interactions.
Learnings:
- Listeners will discover the importance of AI in the evolution of automation and how it is shaping industry conversations.
- The episode highlights the value of honest communication and real case studies in tech events to foster genuine learning.
- Participants will learn the necessity to evaluate whether processes should be automated or optimized instead.
- The podcast also illustrates how memorable experiences can enhance audience engagement at conferences.
- Insights on balancing growth and intimacy in event planning are provided, showcasing effective strategies for attendee experience.
The original content was published in English.
