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Exploring Center of Excellence in Process Automation

Discover insights on establishing a Center of Excellence in automation with industry experts Tobias Schicht and Sebastian Städing in an engaging discussion that highlights key roles and enthusiastic participation.

A new podcast episode of Bots and People was published on Oct 26, 2020:

Overview:

This episode features Tobias Schicht and Sebastian Städing discussing the establishment of a Center of Excellence (COE) in automation. Key themes include the importance of roles and successful engagement strategies for employees and customers in process automation.

Core content:

  • Guests Tobias Schicht and Sebastian Städing from Leadvise Reply discuss best practices for building a Center of Excellence (COE) in automation.
  • The conversation emphasizes the essential roles needed to drive successful process automation initiatives within organizations.
  • Strategies are explored to ensure both employees and customers are actively engaged in automation processes.
  • Insights are shared on enhancing enthusiasm for process automation among stakeholders.

Learnings:

  • Listeners will gain a deeper understanding of how to effectively structure a Center of Excellence (COE) in their organizations.
  • Discover the key roles that contribute to the success of automation efforts.
  • Learn about effective strategies for promoting employee and customer participation in automation initiatives.
  • Insights will help listeners create a culture that values and supports process automation.

The original content was published in German.

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