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Exploring Coaching Techniques in Quality Management

Explore the intersection of coaching and quality management with Isabel Arens and Stephan Joseph, as they discuss practical techniques and the relevance of online coaching in today’s landscape.

A new podcast episode of QM-Impulse was published on Jun 18, 2024, with the original title:

Coaching, Jogging, QMing with Isabel Arens

Overview:

In the latest episode of QM-Impulse, Isabel Arens discusses the intersection of quality management and systemic coaching. The conversation highlights the roles of quality managers as coaches and explores the practical challenges and opportunities within online coaching.

Core content:

  • The episode includes a discussion on the role of quality managers as coaches in quality management and the distinction between consulting and coaching.
  • Isabel and the host share their insights on key coaching techniques and the significance of issue clarification in effective coaching practices.
  • Challenges faced in quality management are reflected upon, along with emerging possibilities within online coaching contexts.
  • The conversation touches on potential benefits of integrating coaching techniques into quality management activities.
  • The episode also humorously connects coaching and jogging, providing a unique perspective on both disciplines.

Learnings:

  • Listeners will learn how systemic coaching approaches can enhance the efficacy of quality management roles.
  • The importance of differentiating between coaching and consulting is clarified, revealing nuances that can affect client interactions.
  • The discussion provides practical insights into overcoming the challenges of online coaching within the quality management framework.
  • By integrating coaching techniques, practitioners can discover new avenues for improvement in their quality management practices.
  • Insights into the relationship between physical activities like jogging and professional coaching methods are shared, encouraging a holistic approach.

The original content was published in German.

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