Join Ken Segel as he explores continuous improvement in healthcare, discussing patient safety, lean principles, and the future of operational excellence in this insightful dialogue on business process management.
A new podcast episode of Value Capture was published on May 23, 2023, with the original title:
Continuous Improvement Principles in Patient Care
Overview:
In the latest episode, Ken Segel and a guest discuss the significance of continuous improvement principles in enhancing patient care within healthcare organizations. They explore challenges in implementing lean practices, the current state of safety, and the future direction of the Operational Excellence movement.
Core content:
- Ken Segel shares insights on the mission and history of Value Capture, focusing on its efforts to improve healthcare safety and efficiency using lean principles.
- The discussion covers personal experiences connecting to healthcare missions and the challenges faced in the state of lean practices across health systems.
- Both guests reflect on patient safety issues and recent headline concerns, emphasizing the stagnation in safety progress over the last decades.
- They highlight the urgency for industries to prioritize workforce safety as a crucial factor for benefiting from lean initiatives.
- Lastly, the conversation turns to the future of the Operational Excellence movement, stressing the need to move beyond fleeting trends and deepen operational practices.
Learnings:
- Listeners will gain an understanding of how lean principles can be effectively applied to healthcare settings to enhance patient care and safety.
- The podcast provides perspectives on overcoming challenges in lean implementation and the importance of leadership in driving these changes.
- Insights into the historical context and challenges faced by health systems will equip listeners with knowledge on current best practices.
- Participants will learn the critical role of workforce safety in the broader strategy of adopting lean methodologies in any industry.
- The discussion will inspire thoughts on the future directions for Operational Excellence and sustaining meaningful improvements in organizational practices.
The original content was published in English.
