Louise discusses the challenges and advantages of conversational AI with Sarah Topping, exploring her transition from zoology to AI consultancy and insights on effective chatbot implementation.
A new podcast episode of Automation Talk was published on Oct 31, 2022:
Overview:
In this episode, Louise interviews Sarah Topping, a Senior Intelligence Automation Consultant at Ciklum. They explore the advantages and challenges of conversational AI, along with Topping’s unique journey from zoology to her role in AI discussions.
Core content:
- Louise and Sarah discuss the benefits of implementing conversational AI in business processes.
- Sarah shares her transition from studying zoology to her current role in AI consultancy.
- Insights include experiences with poorly designed chatbots and their impact on user interaction.
- Key considerations are highlighted for organizations looking to adopt conversational AI effectively.
Learnings:
- Listeners will gain an understanding of the complexities involved in deploying conversational AI solutions.
- The episode sheds light on the potential pitfalls of chatbots and how to avoid them.
- Audiences will learn about the evolving nature of AI roles and career paths.
- Practical tips are offered for ensuring successful conversational AI implementation in businesses.
The original content was published in English.