Explore essential use cases of Business Process Management with insights on documentation, improvement, and risk management from industry experts in the latest engaging discussion.
A new podcast episode of What’s Your Baseline was published on Jun 03, 2024:
Overview:
This episode delves into various use cases of Business Process Management (BPM), covering essentials such as documentation, process improvement, risk management, and customer experience design. The discussion provides practical insights for better BPM implementation and monitoring, all within a concise format.
Core content:
- Short review of the Process Lifecycle, highlighting stages from documentation to execution.
- Discussion on process documentation, standardization, inventory, and the importance of analysis for improvement.
- Insights on customer experience design and ensuring regulatory compliance throughout BPM efforts.
- Exploration of digital twin concepts for organizations and monitoring execution for better outcomes.
- Support for system implementation and effective roll-out strategies for BPM solutions.
Learnings:
- Understand the critical stages of the process lifecycle and their impact on overall BPM strategy.
- Learn best practices in process documentation and how to effectively standardize processes.
- Discover the importance of customer experience design in enhancing BPM outcomes.
- Gain insights into risk management techniques and the necessity of regulatory compliance.
- Explore the role of digital twins in process monitoring and performance optimization.
The original content was published in English.
