Explore the nuances of human decision-making in business processes as the hosts discuss thinking styles and their implications on causality, featuring insights from experienced process philosophers.
A new podcast episode of Die Prozess-Philosophen was published on May 01, 2025, with the original title:
Episode 48: Schnell- und Langsamdenken im Prozess
Overview:
In the latest episode, the hosts engage in a discussion on the concepts of fast and slow thinking, reflecting on how these approaches impact decision-making and problem-solving within business processes.
Core content:
- The podcast explores the distinctions between fast and slow thinking and how they affect our understanding of processes and decision-making.
- Hosts discuss philosophical insights on whether business processes operate based on cause and effect or on probabilities.
- Listeners learn about real-world examples from Austria that illustrate successful process improvements and user experience in public services.
- The hosts highlight common challenges in understanding calendar weeks in business scheduling and how that reflects broader issues in communication.
- The conversation encourages critical thinking about the integration of AI in business processes and its role in shaping our understanding of probabilities.
Learnings:
- Understand how different thinking styles influence decision-making and implementation of business processes.
- Gain insights into the importance of clarity in communication, especially regarding scheduling and process management.
- Learn about innovative processes in public services that enhance customer experience, using Austrian systems as a case study.
- Reflect on the philosophical implications of relying on AI in decision-making and whether it alters our understanding of traditional cause and effect.
- Consider practical applications of better scheduling and communication strategies to streamline business processes.
The original content was published in German.
