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Exploring Human-Centric BPM Tools: Insights Shared

Join Mirko and guest Martin Holling as they explore the search for a human-centric BPM tool, discussing insights from tool interviews and key criteria for selection.

A new podcast episode of New Process Lab was published on Jul 26, 2023:

Overview:

In this episode, Mirko and guest Martin Holling summarize insights gained from a year-long search for a human-centric BPM tool. They discuss various BPM tools explored during the podcast and evaluate their functionalities, focusing on user experience and collaboration features.

Core content:

  • The episode wraps up findings from interviews with various BPM tools aimed at identifying a human-centric option.
  • Martin Holling shares his extensive experience in BPM, emphasizing the importance of collaboration and an intuitive user interface.
  • Tools discussed include Skore, ARIS, Aiio, Q.wiki, and more, each evaluated for their pros and cons in collaboration and usability.
  • They explore future trends in BPM, such as AI integration and user-friendly interfaces tailored to employee needs.
  • Advice is provided on ensuring that tool selection involves input from users to enhance process management practices.

Learnings:

  • Listeners will understand which BPM tools provide the best user experience and align with modern business needs.
  • Key criteria for tool selection include ease of use, collaboration capabilities, and the ability to accommodate process maturity.
  • The discussion highlights the significance of grounding BPM strategies in human-centric principles to foster employee engagement.
  • Learn about the evolving landscape of BPM tools, especially the integration of AI and other advanced technologies.
  • The episode stresses the necessity for a culture of continuous improvement within organizations to enhance processes effectively.

The original content was published in English.

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