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Exploring Human-Centric BPM with Christoph Piller

Explore how Christoph Piller, known as the Process Wizard, discusses the human-centric approach to BPM through PASS notation and its implications for automation and AI in business processes.

A new podcast episode of New Process Lab was published on Oct 25, 2023:

Overview:

In this episode, Christoph Piller, known as the “Process Wizard,” discusses the Subject-oriented Business Process Management (S-BPM) approach and the PASS notation. He emphasizes a human-centric BPM perspective, exploring the use of hyperautomation and AI in process management.

Core content:

  • Christoph Piller shares insights on the S-BPM approach and its practical applications, focusing on the PASS notation for improved process modeling.
  • He discusses the importance of human-centric approaches in BPM, emphasizing understanding participants’ roles over mere activity mapping.
  • The episode highlights Christoph’s experiences with implementing PASS in various projects and how it enhances process clarity.
  • Listeners will learn about hyperautomation and its relevance to BPM, alongside the potential role of AI in streamlining processes.
  • Piller provides practical tips on getting stakeholders engaged and excited about BPM using accessible methods.

Learnings:

  • Gain a deeper understanding of PASS and its advantages over traditional notations like BPMN 2.0, making process modeling more intuitive.
  • Discover effective strategies to create a more human-centric BPM approach that prioritizes participant engagement and understanding.
  • Learn about Christoph Piller’s practical experiences in applying the PASS methodology to enhance process improvement initiatives.
  • Understand the concept of hyperautomation and how it can transform business processes through the integration of multiple automation technologies.
  • Explore the future possibilities of AI in BPM, particularly in process modeling and management roles.

The original content was published in English.

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