Join Dr. Eckhardt Hamann as he discusses his journey from department head in East Germany to certification auditor, exploring innovative quality management strategies and the upcoming ISO 9001:2025 standards.
A new podcast episode of QM-Impulse was published on Jul 23, 2024 with the original title:
QM modern denken – mit Dr. Eckhard Hamann
Overview:
Dr. Eckhardt Hamann, a consultant and auditor for quality management systems, discusses his journey in the field of quality management. The episode explores process orientation, risk management, and the integration of AI in quality processes.
Core content:
- Dr. Eckhardt Hamann shares insights on transitioning from an DDR department head to a certification auditor and author.
- The discussion focuses on the importance of process and risk orientation in organizations.
- Hamann reveals how certification auditors identify active quality management systems versus those that are merely superficial.
- Considerations are made regarding potential changes to ISO 9001:2025 to enhance relevance.
- The episode encourages a lively approach to quality management for all stakeholders.
Learnings:
- Listeners will learn how to effectively integrate AI into their quality management processes.
- The episode highlights the significance of understanding the “why” behind quality management systems.
- Insights will be shared on evolving the ISO 9001 framework to better fit modern organizational needs.
- A practical perspective on fostering genuine quality management practices will be provided.
- Listeners will be encouraged to think critically about their current quality management systems.
The original content was published in German.