Join Daniel Matka and Matúš Mala as they explore insights from Professor Jan Mendling on the evolving landscape of Business Process Management and the importance of strategic process initiatives.
A new podcast episode of Die Prozessphilosophen was published on Jul 08, 2025 with the original title:
Episode 61: Prof. Dr. Jan Mendling – Zwischen EPK, Process Mining & Co
Overview:
This episode features Professor Jan Mendling, a leading expert in Business Process Management (BPM). He discusses his journey into the BPM field, insights on process analytics, and the importance of effective process documentation in organizations.
Core content:
- Jan Mendling shares his background in BPM, emphasizing the evolution of process methodologies and analytics since the early 2000s.
- The significance of integrating process management with IT solutions is highlighted, noting how companies can drive meaningful change and avoid common pitfalls.
- Mendling discusses successful examples like A1 Telekom, which has effectively organized teams around process excellence, leading to improved efficiency.
- He underscores the necessity of maintaining a realistic perspective regarding technological advancements and their limitations in automating processes.
- Many companies still struggle with underfunded process management departments, hindering their ability to adapt and excel in a competitive market.
Learnings:
- Understanding the origins and development of BPM can provide context for today’s process methodologies and industry practices.
- Successful BPM implementation requires strategic alignment and adequate resourcing to facilitate effective change across teams.
- Recognizing the limitations of technology is critical; organizations should not depend solely on AI to address process issues.
- Real-world case studies demonstrate the potential for process excellence to drive operational improvements and efficiency in enterprises.
- Effective communication and cross-departmental collaboration are vital for achieving long-term success in process management initiatives.
The original content was published in German.
