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Exploring the Human-Centric Approach in BPM with PASS

Discover insights on human-centric BPM as Christoph Piller, the Process Wizard, shares his expertise on PASS, hyperautomation, and AI, transforming how processes are managed and understood.

A new podcast episode of New Process Podcast was published on Oct 25, 2023:

Overview:

The latest episode features Christoph Piller, known as the “Process Wizard,” discussing the Subject-oriented Business Process Management (S-BPM) approach and the PASS notation. Piller shares insights on hyperautomation, AI in BPM, and predicts future trends in the field, emphasizing the importance of a human-centric approach in process management.

Core content:

  • Christoph Piller elaborates on how PASS supports a human-centric BPM approach and discusses its advantages over traditional notations like BPMN 2.0.
  • The episode covers the significance of the Subject Interaction Diagram (SID) and Subject Behavior Diagram (SBD) in understanding process behavior and roles.
  • Piller shares experiences from his favorite PASS projects, emphasizing the approach’s ability to model decentralized processes effectively.
  • The conversation touches on hyperautomation and how AI can assist BPM professionals in their work.
  • Piller concludes with recommendations for fostering a human-centric BPM perspective through design thinking and leadership engagement.

Learnings:

  • Listeners will learn what differentiates the PASS notation from other BPM methodologies, enhancing their understanding of process modeling.
  • The episode provides insights into how to implement a human-centric approach within BPM by focusing on the subject rather than just activities.
  • Guests will gain knowledge on the benefits of hyperautomation and AI, improving their overall process management strategies.
  • Piller emphasizes the importance of involving stakeholders in process discussions to create more effective BPM initiatives.
  • A practical view is offered on how to start using PASS, encouraging professionals to reach out for support.

The original content was published in English.

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