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Exploring the Impact of Benevolent Enterprises in BPM

Explore The Benevolent Enterprise with Dr. Nadine Ostern and Dr. Wasana Bandara as they discuss trust’s importance in organizations and share practical insights for embedding benevolence in processes.
A new podcast episode of Process Pioneers was published on Sep 10, 2023:

Overview:

In this podcast, Daniel Rayner converses with Dr. Nadine Ostern and Dr. Wasana Bandara from QUT about “The Benevolent Enterprise.” They discuss its definition, ripple effects, and the importance of trust in organizations, while providing practical patterns for embedding benevolence in business processes.

Core content:

  • Discussion of what constitutes a benevolent enterprise and its core principles.
  • Exploration of the ripple effect benevolent enterprises can create in communities and organizations.
  • Analysis of why organizations should prioritize trust as a significant aspect of their operations.
  • Overview of eight actionable patterns for incorporating benevolence within everyday business processes.

Learnings:

  • Gain insights into the foundational aspects of a benevolent enterprise and its impact on business.
  • Understand the broad implications of trust and how it influences organizational success.
  • Learn about practical methods to integrate the concept of benevolence into daily management practices.
  • Discover how embedding benevolence can optimize processes and foster positive workplace cultures.

The original content was published in English.

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