Discover insights from Tobias Schicht and Sebastian Städing on building an effective Center of Excellence in process automation and engaging employees and customers in the latest podcast episode.
A new podcast episode of Bots & People was published on Oct 26, 2020:
Overview:
In this episode, host discusses the importance of establishing a Center of Excellence (COE) in process automation. Guests Tobias Schicht and Sebastian Städing from Leadvise Reply share insights on vital roles and strategies to engage employees and customers effectively.
Core content:
- Podcast features Tobias Schicht and Sebastian Städing as guests discussing process automation.
- The episode emphasizes building a Center of Excellence (COE) for effective automation management.
- It addresses crucial roles that contribute to the success of process automation initiatives.
- Strategies are discussed for fostering enthusiasm among employees and customers in automation processes.
- The hosts encourage listeners to provide feedback or express interest in joining future podcasts.
Learnings:
- Learn how to structure a Center of Excellence for better process automation outcomes.
- Understand the key roles necessary for establishing a successful automation framework.
- Gain insights into engaging employees and customers in automation initiatives effectively.
- Explore feedback mechanisms to enhance the podcast and community involvement.
- Discover opportunities for training and expert participation in automation discussions.
The original content was published in German.