Explore the essential role of procedures in business process management with insights from hosts Caspar and Russell as they navigate the complexities of organizational governance and change management.
A new podcast episode of BPM 360 Podcast was published on Jun 18, 2024:
Overview:
In the sixth episode of the BPM 360 Podcast, hosts Caspar and Russell discuss the vital role of procedures in business process management. They explore topics such as process approval, operational versus management perspectives, and the complexity of procedure management within organizations.
Core content:
- Hosts Caspar and Russell define procedures as essential for keeping business processes current and responsive to change.
- The podcast addresses the significant challenges organizations face in establishing and navigating process approval procedures.
- Listeners learn about the distinctions between operational staff and management regarding their approach to documenting and following procedures.
- The complexity of managing procedures is discussed, emphasizing stakeholder involvement and organizational process management maturity.
- Real-world examples highlight the need for effective impact analysis and streamlined change management processes.
Learnings:
- Listeners will understand the critical importance of well-defined procedures for effective governance in BPM.
- The episode illuminates the need for a cohesive approach to process documentation and approval to enhance operational success.
- Consumers will grasp the balance required between procedural control and organizational agility in adapting to change.
- Insights on integrating procedures across departments provide valuable strategies for managing complex systems.
- Real-world scenarios offer practical solutions to common procedural management challenges faced by organizations today.
The original content was published in English.