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Exploring UPN: A Human-Centric Approach to BPM

Discover how Universal Process Notation (UPN), co-invented by Walter Bril, enhances human-centric BPM approaches by simplifying process mapping through five essential questions.
A new podcast episode of New Process Lab was published on Sep 13, 2023:

Overview:

In this episode, Walter Bril, co-inventor of Universal Process Notation (UPN), discusses its advantages for a human-centric approach in Business Process Management (BPM). He highlights the essential questions that guide this methodology and provides insights into its practical application in modeling processes.

Core content:

  • Walter Bril explains how Universal Process Notation (UPN) supports a human-centric BPM approach by focusing on five essential questions.
  • UPN offers a streamlined design as it avoids the complexity found in BPMN 2.0, helping teams to maintain clarity and simplicity in process mapping.
  • Bril discusses the hierarchical structure of UPN and its ability to address various roles and resources without cluttering diagrams.
  • Listeners can learn about the integration of UPN with AI tools for improved process documentation and management.
  • The episode emphasizes the significance of understanding the purpose and value behind each process activity for effective BPM.

Learnings:

  • Listeners will grasp the core principles of UPN, including how to categorize activities and their associated responsibilities clearly.
  • The episode provides practical insights on developing process diagrams that prioritize business outcomes over procedural complications.
  • Bril highlights the importance of addressing the “why” behind every process activity, reinforcing the business rationale in BPM.
  • Listeners will discover how to begin utilizing UPN through available tools and training resources for better BPM practices.
  • The discussion introduces the concept of applying system thinking in BPM to handle complexities and drive better results.

The original content was published in English.

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