Discover innovative gamification strategies to make business processes engaging and enjoyable, featuring insights from Jasmin Karatas, a Gamification Advisor and seasoned UX expert.
A new podcast episode of New Process Lab was published on Nov 09, 2022:
Overview:
In this episode, Jasmin Karatas discusses the incorporation of gamification into business processes to inspire and train employees. She emphasizes the importance of designing engaging learning experiences using game mechanics to enhance user involvement and understanding.
Core content:
- Jasmin Karatas shares insights on how gamification can transform business process training by making it more interactive and enjoyable.
- Gamification adds emotional value to processes by integrating game-like elements in learning experiences, enhancing engagement.
- She highlights various gamification methods, including role-playing games like Dungeons and Dragons, to teach and inspire participants.
- Using practical examples, Karatas illustrates how escape games can be utilized to teach agile methodologies and collaboration among teams.
Learnings:
- The audience will learn techniques to reframe processes creatively by applying gamification principles and engaging storytelling methods.
- Listeners will discover the significance of creating emotional and memorable experiences in process management training.
- Karatas emphasizes the need to connect both fun and purpose in learning, enhancing understanding and retention of information.
- Leadership roles in process management can evolve by adopting a game designer mindset, allowing for creativity and flexibility.
The original content was published in English.