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Innovative Approaches to Business Process Management

Discover innovative approaches to rethinking business processes as Nelson Inno shares insights on practical problem-solving and the importance of visualization in enhancing efficiency and creativity.
A new podcast episode of New Process was published on Apr 12, 2023:

Overview:

In this episode, host Mirko engages with Nelson Inno, CEO of weSpark, to explore innovative approaches to business processes. They discuss the significance of visualizing processes, the role of motivation in innovation, and effective strategies for process owners to rethink workflows, along with insights into AI and decentralized technologies.

Core content:

  • The discussion features the importance of visualization techniques for business processes, enabling clearer communication and understanding among teams.
  • Nelson emphasizes the need for flexibility in processes, encouraging adjustments based on real-time feedback and team energy levels.
  • Process owners are advised to periodically reevaluate processes rather than relying solely on incremental improvements.
  • Motivated teams are crucial to innovation, as team engagement significantly impacts the success of process improvements.
  • The impact of decentralized technologies on workflows is highlighted, suggesting major shifts in business operation structures in the future.

Learnings:

  • Listeners will learn effective visualization techniques that simplify complex processes for teams, fostering collaboration and creativity.
  • Innovators are encouraged to identify challenges that warrant true process redesign, moving beyond minor adjustments to achieve substantial gains.
  • Understanding the dynamics of team motivation can enhance innovative capabilities and improve overall process management outcomes.
  • Exposure to new technologies, particularly AI, can empower teams to harness innovative solutions for traditional business processes.
  • Networking with diverse thinkers can inspire significant shifts in process management strategies, blending ideas across industries.

The original content was published in English.

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