Explore the insights from DGQ’s comprehensive quality study with Benedikt Sommerhoff, covering key challenges in process management, digital transformation, and leadership culture.
A new podcast episode of Joseph Beratung was published on Sep 10, 2024, with the original title:
Große DGQ Studie zur Qualität – Mit Benedikt Sommerhoff
Overview:
The DGQ conducted a study involving over 400 organizations, examining quality management practices. The discussion with Benedikt Sommerhoff highlights key findings and actionable insights for certified organizations in the quality sector.
Core content:
- The DGQ study illustrates significant trends and challenges in quality management across various organizations.
- Key topics include the impact of digitalization on quality management and the importance of psychological safety in organizations.
- Experts address the influence of leadership culture on quality processes and the possible survey-related biases in the study.
- Discussions also cover the potential risks associated with non-compliance in quality systems and regulatory overreach.
- The episode encourages multi-disciplinary approaches to enhance quality management strategies.
Learnings:
- Listeners will understand the current landscape of quality management and the inherent challenges faced by organizations.
- Insights will be gained on how leadership values and culture can shape effective quality management practices.
- The episode highlights the significance of cross-disciplinary knowledge in addressing quality management issues.
- Clarity will be provided on the ramifications of customer pressures and how they affect quality assurance efforts.
- Listeners will learn about essential competencies required for effective quality management and risk mitigation.
The original content was published in German.
