Join Ernie and Tracey Richardson as they share insights from their extensive experience with Toyota and discuss key concepts from their book, ‘The Toyota Engagement Equation,’ in this engaging conversation.
A new podcast episode of Ernie and Tracey Richardson was published on Jul 29, 2020 with the original title:
Exploring ‘The Toyota Engagement Equation’
Overview:
This episode features a replay of a webinar with Ernie and Tracey Richardson discussing their book, ‘The Toyota Engagement Equation’. The insights shared stem from over 30 years of collaboration with Toyota, emphasizing key learnings in business process management.
Core content:
- The episode features insights from Ernie and Tracey Richardson, who have over 30 years of experience working with Toyota.
- Discussion revolves around their book, ‘The Toyota Engagement Equation’, which presents valuable lessons on engagement and lean practices.
- Listeners gain understanding of Toyota’s methodologies and applications in effective business process management.
Learnings:
- Audience will learn about the principles of engagement as articulated in ‘The Toyota Engagement Equation’.
- The discussion provides practical examples of how Toyota’s approach enhances collaboration in business settings.
- Listeners will gain insights into the intertwined relationship between employee engagement and operational effectiveness.
The original content was published in English.