Join Steve Kane, Director of Customer Success at Gemba Academy, as he shares insights on effective customer success strategies and their relevance for navigating 2021 in this engaging discussion.
2020-12-22 17:43:54
A new podcast episode of Gemba Academy was published on Dec 22, 2020 with the original title:
Discussion with Steve Kane: Insights on Customer Success
Overview:
This episode features Steve Kane, Director of Customer Success at Gemba Academy, discussing strategies and insights relevant to customer success as we approach 2021. The content remains pertinent for business professionals focused on enhancing customer experiences.
Core content:
- Steve Kane shares his expertise on customer success, emphasizing its importance in today’s competitive landscape.
- The discussion highlights ongoing trends and strategies that companies should adopt moving into 2021.
- The webinar addresses common challenges encountered in customer success initiatives and offers practical solutions.
Learnings:
- Listeners will gain insights on how to effectively enhance customer relationships and retention strategies.
- The episode provides actionable tips for implementing successful customer engagement frameworks.
- Participants will learn how to navigate emerging trends in customer expectations and behavior.
The original content was published in English.
