Join Steve Kane, Director of Customer Success at Gemba Academy, as he shares valuable insights on customer success strategies in a webinar that remains relevant as we look towards 2021.
A new podcast episode of Gemba Academy was published on Dec 22, 2020 with the original title:
Episode with Steve Kane, Director of Customer Success at Gemba Academy
Overview:
In this podcast episode, Steve Kane, the Director of Customer Success at Gemba Academy, discusses key insights into customer success strategies in the context of business process management. Recorded a few months ago, the discussion remains relevant as organizations plan ahead for 2021.
Core content:
- Steve Kane shares his experiences and insights on the importance of customer success in business process management.
- The episode highlights strategies for enhancing customer relationships to drive organizational success.
- Listeners are provided with actionable advice that remains applicable as they head into the new year.
Learnings:
- Understand the role of customer success in maintaining effective business process management.
- Learn strategies to foster better customer relationships for improved business outcomes.
- Gain insights into planning for organizational success in the upcoming year.
The original content was published in English.
