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Insights on Digitalization in Insurance from ERGO’s Expert

Join Nico and guest Fabian Stolz from ERGO Insurance as they explore internal digitalization in the insurance industry and its surprising connection to weather phenomena like hail.
A new podcast episode of Bots and People was published on Feb 01, 2021:

Overview:

Nico hosts Fabian Stolz from ERGO Insurance to discuss insights on process automation and digitalization in the insurance industry, exploring future possibilities amidst current challenges.

Core content:

  • Fabian Stolz, Lead for Process Automation at ERGO, discusses the role of internal digitalization in the insurance sector.
  • The insurance industry is highlighted as a frontrunner in adopting technological advancements.
  • Fabian draws parallels between process automation and unusual weather phenomena like hail, illustrating potential unpredictabilities.
  • Current challenges in achieving complete digitalization in the insurance field are addressed, emphasizing it as a long-term goal.

Learnings:

  • Understand the importance of process automation within the context of internal digitalization in insurance.
  • Gain insights into the challenges faced in making insurance companies fully digital.
  • Explore how automation relates to other sectors, including unexpected events like weather changes.
  • Learn about potential future directions for digitalization in the insurance industry.

The original content was published in German.

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