Discover insights on establishing effective process hierarchies in business management, with strategies on leveraging functional and end-to-end structures from our expert host, sharing experiences from recent client meetings.
2025-02-28 00:00:00
A new podcast episode of Caspar Jans was published on Feb 28, 2025 with the original title:
S04E02: Process Hierarchy & Politics
Overview:
The latest episode delves into the concept of process hierarchy in business management, underscoring the importance of maintaining both a functionally decomposed process hierarchy and an end-to-end process structure to enhance process governance and effectiveness.
Core content:
- The process hierarchy involves organizing business processes to improve governance and management. It includes functional decomposed and end-to-end hierarchies.
- A functional hierarchy starts with broad domains like Purchasing and Finance, decomposing into sub-domains until reaching specific processes.
- An end-to-end process crosses functional boundaries, making it challenging to assign ownership; careful consideration is required for ownership assignment.
- Different meetings on the same topic can lead to varied conclusions due to organization-specific nuances influencing process execution.
Learnings:
- Understanding how to set up and manage process hierarchies can enhance business process effectiveness in diverse organizational contexts.
- The need for two interconnected process hierarchies help navigate complexities in processes that span multiple functions.
- Ownership of end-to-end processes can be politically sensitive, necessitating careful deliberation on which processes have the most impact.
- Recognizing the variation in process execution across regions or product lines allows organizations to better tailor their process hierarchies.
The original content was published in English.
