Discover insights on process mining and operational excellence with Dr. Julian Krumeich from Software AG, as he discusses the future and key features of process mining tools.
A new podcast episode of What’s Your Baseline was published on Oct 25, 2021:
Overview:
Dr. Julian Krumeich, product manager for ARIS at Software AG, discusses the evolution and future of process mining. The episode covers the importance of data-driven insights in business process management and highlights the significant benefits of integrating process mining tools for operational excellence.
Core content:
- Julian Krumeich explains his role in driving product strategy and development of Software AG’s process mining tool.
- The discussion covers the historical context of process mining and its transition from expert-driven to user-friendly solutions.
- Key features of process mining tools were highlighted, including the importance of easy usability for business users.
- Julian emphasizes that both process mining and traditional process management techniques are necessary for improvement.
- The conversation touches on how insights from process mining can enhance customer experience and streamline operations.
Learnings:
- Listeners will understand the significance of process mining as a data-driven approach to process improvement.
- Audiences will learn about the evolving landscape of process mining technology and its increasing accessibility for business users.
- The episode clarifies the interplay between process mining and process management for better operational outcomes.
- Insights into best practices and the importance of bridging knowledge gaps across teams are discussed.
- Listeners gain an understanding of how to get started with process mining and its potential in driving business success.
The original content was published in English.