Join Anssi Talarmo, Head of Intelligent RPA at Elisa, as he discusses overcoming RPA implementation challenges and the future of automation tools like LLMs in today’s business landscape.
A new podcast episode of Bots & People was published on Jun 24, 2023:
Overview:
Anssi Talarmo, Head of Intelligent RPA at Elisa, shares expert insights into robotic process automation (RPA) and citizen development. He discusses strategies for overcoming change resistance, effective communication with decision-makers, and the role of process mining in scaling automation.
Core content:
- Insights on overcoming resistance to change during RPA implementation to enhance efficiency.
- Strategies for effectively communicating automation benefits to key stakeholders and decision-makers.
- Discussion on using process mining as a tool to scale automation initiatives.
- Exploration of IT governance and its relevance in RPA deployments.
- Thoughts on why large language models (LLMs) may become as commonplace as Excel.
Learnings:
- Understand how to manage resistance to change, a common challenge in RPA implementations.
- Learn effective ways to advocate for automation initiatives among business decision-makers.
- Discover how process mining can aid in scaling automation efforts effectively.
- Gain insights into the complexities of IT governance in relation to automation.
- Explore the emerging role of LLMs in business processes and their potential to become essential tools.
The original content was published in English.
