Discover how knowledge management integrates with process and quality management systems as Carsten Behrens and Vincent Fischer share insights on the SECI model and practical tips for businesses.
A new podcast episode of Carsten’s Corner was published on Oct 24, 2024 with the original title:
Importance of Knowledge Management in Organizations
Overview:
Knowledge management’s strategic integration with process and quality management systems is vital for organizations today. The discussion covers the SECI model, reveals best practices for implementing knowledge platforms, and emphasizes the connection between knowledge and process management in alignment with ISO 9001 standards.
Core content:
- Carsten Behrens and Vincent Fischer explore the growing significance of knowledge management in modern businesses.
- The SECI model’s phases—Socialization, Externalization, Combination, and Internalization—are introduced to explain knowledge processes.
- Onboarding processes are identified as central to effective knowledge management within organizations.
- Strategies for structuring knowledge in processes to reach the correct audience are discussed, highlighting practical implementations.
- The importance of merging process management with knowledge management is presented as a beneficial approach for organizations.
Learnings:
- Listeners will understand how knowledge management can be effectively aligned with quality management systems like ISO 9001.
- By utilizing the SECI model, organizations can better manage their knowledge processes and enhance employee capabilities.
- Tips for implementing knowledge platforms successfully will empower companies to harness their collective expertise.
- Understanding the integration of process management with knowledge management can lead to improved organizational efficiency.
- Challenges in managing knowledge within companies will be addressed, providing insights for overcoming potential hurdles.
The original content was published in German.
