Join Karyn Ross, a renowned consultant and author, as she explores the vital connection between leadership, kindness, and creativity in enhancing service excellence within organizations.
A new podcast episode of Karyn Ross Consulting was published on May 18, 2021 with the original title:
Discussing Leadership, Kindness, and Practical Creativity
Overview:
Karyn Ross, an expert in Lean practices, explores the intersection of leadership and kindness, emphasizing how Practical Creativity™ can enhance service excellence in organizations of any size. The discussion highlights the importance of listening in effective leadership.
Core content:
- Karyn Ross, an acclaimed consultant and author, focuses on integrating creativity with Toyota Way principles for improved organizational effectiveness.
- Rather than merely implementing tools, Karyn emphasizes teaching teams how to employ Practical Creativity™ for continuous service improvement.
- Key discussion points include the essential relationship between leadership and kindness, and practical applications within communities.
- The podcast also reflects on the crucial role of listening in enhancing leadership capabilities and fostering a supportive environment.
Learnings:
- Listeners will gain insights on how to incorporate kindness in leadership roles, positively impacting team dynamics and organizational culture.
- The episode teaches the benefits of Practical Creativity™ and how it can be systematically applied to achieve service excellence.
- A focus on effective listening practices reveals how they can strengthen connections and trust within leadership teams.
- The discussion underscores the value of compassion and community involvement in driving successful leadership strategies.
The original content was published in English.
