Explore insights on effective digital transformation from expert Michael Schank as he discusses the critical role of process inventory, business architecture, and integrated management systems with hosts Caspar and Russell.
A new podcast episode of BPM360 was published on Sep 06, 2024:
Overview:
In the latest episode of BPM360, hosts Caspar and Russell engage with Michael Schank, author of “Digital Transformation Success,” discussing vital strategies for effective digital transformation, emphasizing process inventory and governance for sustainable change.
Core content:
- Michael Schank emphasizes the creation of a comprehensive process inventory as essential for successful digital transformation, providing structure and clarity.
- Understanding the connection between business capabilities and processes is crucial, as processes enable the practical application of business strategy.
- Establishing a shared process hierarchy fosters communication between departments, helping align various organizational functions towards common goals.
- Resistance to building a process inventory is common, but Schank argues that investing in this upfront can prevent the costly chaos of mismanaged transformation efforts.
- Schank highlights the need for integrated management systems and AI-driven digital twins for improved process mapping and real-time insights.
Learnings:
- Listeners will learn the importance of process inventory as a foundation for digital transformation, ensuring alignment and reducing chaos across the organization.
- Effective business transformation requires balancing the demands of IT with business needs, showcasing the value of cross-domain expertise.
- The necessity of clear ownership and governance structures will be emphasized for accountability and effective process management.
- Exploring future BPM enhancements can examine the relevance of digital twins and AI in providing predictive insights and cohesion in organizational knowledge.
- Understanding how abstract capability models must be linked to practical processes to realize their true value in business management.
The original content was published in English.
