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Key Success Factors in Business Process Management

Join Casper Jans and Russell Gomersall as they explore the essential success factors of Business Process Management, covering sponsorship, governance, and human affairs in their insightful podcast series.

A new podcast of BPM360 Podcast was published on Mar 22, 2024:

Overview:

This inaugural episode of the BPM Podcast, hosted by Casper Jans and Russell Gomersall, offers a comprehensive overview of Business Process Management (BPM), focusing on key success factors including sponsorship, governance, methods, and human affairs.

Core content:

  • The episode introduces essential elements of BPM, such as stakeholder engagement and sponsor support, crucial for effective management.
  • It emphasizes governance structures, including ownership and procedures that ensure successful BPM implementation.
  • The importance of a Center of Excellence is discussed, outlining necessary methods and tools to enhance BPM practices.
  • Focus is also given to human affairs, highlighting the significance of organization and communication in BPM contexts.

Learnings:

  • Listeners will gain insight into the key drivers of successful BPM, paving the way for better strategic initiatives.
  • The discussion provides a framework for developing a strong governance approach within BPM practices.
  • Listeners can learn how to establish a Center of Excellence that fosters methodical improvements in BPM.
  • The episode sheds light on the vital role of effective communication and organization in the BPM landscape.

The original content was published in English.

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