Discover insights from MIT professor Zeynep Ton on creating good jobs and how effective job design and management strategies can enhance employee productivity and company performance.
A new blog post of BPM Tips was published on Jan 08, 2022:
Overview:
This post reflects on creating good jobs through effective job design, as discussed in a podcast featuring Zeynep Ton. It highlights the importance of viewing employees as valuable assets rather than costs and shares insights on successful company practices.
Core content:
- Podcast guest Zeynep Ton emphasizes the necessity for a different job creation approach to combat the prevalence of “bad jobs” in the US.
- Employers are urged to redesign jobs to enhance value and improve worker satisfaction, hence driving better performance.
- Case studies of Costco and Sam’s Club illustrate how investing in employees leads to cost savings and improved customer experiences.
Learnings:
- Understanding that employees should be seen as human beings capable of driving company success is crucial for lasting change.
- Effective job design, which includes automating non-essential tasks, significantly boosts productivity and employee morale.
- Companies can achieve better financial outcomes by investing in their workforce, contrary to the short-term savings from layoffs.
The original content was published in English.